• We provide specialist diagnosis and treatment for a wide range of ear, nose and throat conditions for both adults and children.

    Ear conditions

    • Hearing loss assessment and management

    • Ear infections (recurrent and chronic)

    • Ear wax blockage and related symptoms

    • Tinnitus (ringing or noise in the ears)

    • Balance problems and dizziness

    Nose & sinus conditions

    • Chronic sinusitis

    • Nasal blockage and congestion

    • Allergic rhinitis (hay fever)

    • Nasal polyps

    • Breathing difficulties through the nose

    Throat & voice conditions

    • Tonsillitis and recurrent sore throats

    • Voice changes and hoarseness

    • Swallowing difficulties

    • Throat discomfort or persistent symptoms

    • Assessment of lumps or concerns in the throat area

    Children’s ENT services

    • Recurrent ear infections

    • Hearing concerns in children

    • Enlarged tonsils and adenoids

    • Sleep-related breathing issues, including snoring

    • General paediatric ENT assessment and management

    Procedures and investigations

    Depending on your condition, we may also perform or arrange:

    • Nasal endoscopy

    • Ear examination and cleaning

    • Hearing assessment referral

    • Imaging or specialist tests

    • Surgical consultation and planning if required

  • Yes, a valid referral from your GP or another specialist is required to see Dr Nadine de Alwis. This allows you to receive a Medicare rebate and ensures we have the necessary background information before your visit.

  • Please bring:

    • Your referral letter

    • Any relevant scans or test results

    • A list of medications

    • Medicare and private health insurance details

  • Initial consultations are typically 20–30 minutes, depending on your condition. Some appointments may take longer if additional procedures or assessments are needed.

  • Not all conditions require surgery. Many ENT problems can be managed with medical treatment. If surgery is recommended, everything will be clearly explained so you can make an informed decision.

  • Yes, we care for both adults and children. We understand that children may feel anxious and aim to create a calm, supportive environment for families.

  • Fees vary depending on the type of consultation or treatment. Medicare rebates are available for eligible services. Our reception team can provide fee estimates prior to your appointment.

  • Private health insurance is generally required for procedures performed in private hospitals. We recommend checking your level of cover with your insurer.

  • Due to high demand and Dr de Alwis’ public hospital commitments, we are not always able to offer appointments to patients without appropriate referral pathways or private health cover.

    This policy helps ensure timely access to care for patients requiring surgery. If this applies to you, our team will do their best to guide you toward appropriate alternative services.

  • If surgery is recommended:

    • The procedure will be clearly explained

    • Risks and benefits will be discussed

    • Our team will assist with hospital bookings

    • Costs will be outlined in advance

  • We aim to accommodate urgent cases where possible. If you experience severe symptoms (such as sudden hearing loss or breathing difficulty), please contact us immediately or attend your nearest emergency department.

  • To book an appointment with Dr Nadine de Alwis a referral is required:

    • Ask your GP to send a referral

    • Call our clinic directly 03 5303 0685

    • Email a copy of your referral to us admin@sovereignent.com.au

    Our team is happy to assist with any questions prior to your visit.

Frequently Asked Questions