Expert ENT & Specialist Care
Dr Nadine de Alwis
ENT Surgeon
Bridget Clancy
ENT Specialist
Cassandra Kerr
Dr of Audiology
Eva Avera
Audiologist
Practice Manager
Rhiannon
pm@sovereignent.com.au
Rhiannon works closely with the specialists and administration team to ensure the practice runs efficiently and patients receive professional, compassionate care.
She oversees practice coordination and patient services, supporting a seamless experience throughout each patient's ENT journey.
Medical Administration & Reception
Rebecca, Jessica & Jan
admin@sovereignent.com.au
Our medical administration and reception team provides essential administrative and patient support for Dr Nadine de Alwis and the specialist team at Sovereign ENT.
Committed to delivering a welcoming, efficient, and professional experience, the team supports patients from their first enquiry through to consultation, surgery, and ongoing follow-up care.
They assist with appointment scheduling, clinic waitlists, referrals, audiology and other clinical service bookings, diagnostic imaging and pathology coordination, surgery bookings, hospital admission paperwork, and post-operative appointments.
They also liaise with private hospitals, referring GPs, and allied health providers to help ensure seamless communication and continuity of care. In addition, the team manages patient records and medical correspondence, processes Medicare claims and payments, and provides guidance regarding surgery fees, MBS item numbers, and private health insurance.